Technical Support

Technical Support
After-sales Service

24-hour customer service hotline: 400-8809933 0724-6066326 0724-8889000

Customer service center

Zhang Runsheng

Associate Vice President, Customer Service

15271756599

Responsible for daily affairs of the customer service center and organizing internal and external customer service work

Customer service center

Zheng Jianming

Assistant Manager, Customer Service Center

13477559323

Responsible for daily affairs of the customer service center and organizing internal and external customer service work

Customer service center

Li Jun

Senior Manager, Customer Product Shipment

15926669889

Responsible for product shipment and logistics delivery for the company's products and customers

Customer service center

Wang Jun

Senior Customer Service Manager

15972651861

Assist in customer service work, responsible for proactive services such as department security, equipment, branch suggestions, and customer training.

Customer service center

Yu Jun

Customer Service Manager

15907262495

Assist in customer service work, responsible for internal coordination and backend support of the service department

Customer service center

zhan xian hu

Customer Service Manager

13477550124

Assist in customer service work, responsible for following up on specific service work plans, progress, quality and other related specific business work

Customer service center

He Shuang

Customer Service Manager

13797950398

Assist in the comprehensive management of departmental affairs, and be responsible for the management of information related to the after-sales service management system, satisfaction surveys, and after-sales service.

North China Region

Yao Yong

Regional Service Manager

13971856197

Responsible for handling customer service needs and conducting customer service work for regular product customers in North China (Tianjin, Beijing, Hebei, Shandong)

East China Region

Yu Deqiang

Regional Service Manager

13451218658

Responsible for handling customer service needs and conducting customer service work for regular product customers in East China (Zhejiang, Jiangsu, Anhui, Shanghai)

Northeast Region

Liu Jiang

Regional Service Manager

13986970602

Responsible for handling customer service needs and conducting customer service work for regular products in the Northeast region (Heilongjiang, Liaoning, Jilin, Inner Mongolia, etc.)

Northwest Region

Suji

Regional Service Manager

17771571887

Responsible for handling customer service needs and conducting customer service work for regular products in the Northwest region (Shaanxi, Shanxi, Ningxia, Gansu, Qinghai, Tibet, Xinjiang, Chongqing, etc.)

Central China Region

Zhou Xiaorong

Regional Service Manager

15207261158

Responsible for handling customer service needs and conducting customer service work for regular products in the Central China region (Henan, Hubei, Jiangxi, etc.)

South China Region

Zhang Hua

Regional Service Manager

13797890676

Responsible for handling customer service needs and conducting customer service work for regular product customers in South China (Guangdong, Guangxi, Fujian, Hunan, Yunnan, Guizhou, Sichuan, Hainan)

All regions

Wang Fei

Service Manager

13536651708

Service Manager

All regions

Zhang Lei

Service Manager

18132897192

Service Manager